Welcome to Logicstack. These terms and conditions outline the rules and regulations for the use of Logicstack's website and services. By accessing our website or engaging our services, you agree to be bound by these terms and conditions.
1.1 "Company", "We", "Us", "Our" refers to Logicstack, registered in South Africa.
1.2 "Client", "You", "Your" refers to the user or viewer of our website, or any individual, business, or organization engaging our services.
1.3 "Services" refers to the software development, mobile application development, maintenance, support, and related services offered by Logicstack.
1.4 "Content" refers to all text, images, graphics, videos, and other material on our website.
1.5 By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Logicstack's website or services if you do not accept all of the terms and conditions stated on this page.
2.1 Unless otherwise stated, Logicstack and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.
2.2 You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.
2.3 With respect to software development projects, intellectual property rights will be governed by the specific project agreement. Unless explicitly stated otherwise in writing:
2.4 You must not:
3.1 Logicstack provides custom software and mobile application development services. All projects undertaken are subject to separate project agreements that will outline specific deliverables, timelines, payment terms, and intellectual property ownership.
3.2 Project Scope: The scope of each project will be defined in a separate project proposal or statement of work. Any modifications to the scope must be agreed upon in writing by both parties.
3.3 Acceptance: Unless otherwise specified in the project agreement, deliverables will be deemed accepted if no written objection is received within ten (10) business days of delivery.
3.4 Third-Party Services: Logicstack may utilize third-party services or components in the development process. Such usage will be disclosed to the client where relevant.
3.5 Warranties: Logicstack warrants that all Services will be performed in a professional manner consistent with industry standards. This warranty is valid for thirty (30) days from delivery.
4.1 Our payment terms are outlined in individual project agreements.
4.2 Unless otherwise specified, we require a non-refundable deposit of 50% of the total project cost before beginning work, with the remaining balance due upon project completion or according to the milestone payment schedule defined in the project agreement.
4.3 All invoices are due within fourteen (14) calendar days of issue, unless otherwise specified.
4.4 Late payments may incur interest at a rate of 2% per month on the outstanding amount.
4.5 All prices are quoted in South African Rand (ZAR) unless otherwise stated and are exclusive of VAT where applicable.
4.6 We reserve the right to suspend services for accounts with outstanding balances exceeding 30 days past due.
5.1 We strive to deliver all projects according to agreed timelines.
5.2 Project timelines are dependent on prompt client feedback. Delays in client feedback or provision of required materials will result in corresponding adjustments to delivery dates.
5.3 Client Responsibilities: The client agrees to:
5.4 We cannot be held liable for delays caused by client-side issues, such as delayed feedback or provision of necessary materials.
6.1 To the maximum extent permitted by applicable law, Logicstack shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the website or our services.
6.2 In any event, Logicstack's total liability shall not exceed the amount paid by the client for the specific services giving rise to such liability.
6.3 Logicstack is not responsible for any content, materials, or information provided by the client that may infringe upon the rights of third parties.
6.4 Force Majeure: Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including acts of God, natural disasters, pandemic, civil unrest, or governmental actions.
7.1 In accordance with the South African Consumer Protection Act 68 of 2008 (CPA), we are committed to ensuring fair, accessible, and sustainable services.
7.2 Cooling-off Period: For transactions falling under Section 44 of the CPA, consumers have the right to cancel certain agreements within five business days without penalty. This cooling-off period does not apply to custom-developed software or where the development has already begun with the consumer's consent.
7.3 Quality of Services: We guarantee that our services will be performed in a professional manner with the reasonable skill and care expected in the software development industry.
7.4 Plain Language: We endeavor to provide all terms, conditions, and agreements in plain and understandable language.
7.5 Nothing in these terms and conditions will limit a consumer's rights under South African consumer protection laws.
8.1 Logicstack is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
8.2 We collect, use, and store your personal information only for lawful purposes related to our business functions and activities, including:
8.3 We implement appropriate technical and organizational measures to ensure the security and confidentiality of personal information.
8.4 We will not share your personal information with third parties except as necessary to provide our services or as required by law.
8.5 You have the right to access, correct, and request deletion of your personal information held by us.
8.6 For software projects involving personal information processing, a separate data processing agreement may be required.
9.1 Each party may disclose confidential information to the other party during the course of a project.
9.2 Both parties agree to keep confidential information secret and to use it only for the purposes of fulfilling obligations under the project agreement.
9.3 These confidentiality obligations shall survive the termination of any project agreement for a period of three (3) years.
9.4 Information will not be considered confidential if it: (a) is or becomes publicly known through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is lawfully obtained from a third party; or (d) is independently developed without use of the disclosing party's confidential information.
10.1 Either party may terminate a project agreement for cause if the other party materially breaches the agreement and fails to cure such breach within thirty (30) days after written notice.
10.2 Upon termination:
11.1 These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa.
11.2 Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of South Africa.
11.3 Before initiating court proceedings, parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least thirty (30) days.
12.1 Logicstack reserves the right to modify these terms and conditions at any time.
12.2 We will inform users of material changes to these terms via email or notification on our website.
12.3 Your continued use of our website and services following changes to these terms constitutes acceptance of those changes.
13.1 If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the terms and conditions will otherwise remain in full force and effect.
For any questions or concerns regarding these terms and conditions, please contact us at info@logicstack.co.za.
Last updated: May 2025
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